Child Safety Standards

Last updated: May 2, 2026

UPVOR has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). This page describes the standards we follow, the controls that exist in the product today, and how we work with law enforcement when violations occur.

1. Age requirement

UPVOR is restricted to users who are 13 years of age or older. Country-specific minimums (such as 16 in parts of the EU) are enforced where applicable. Account creation requires a date-of-birth or age confirmation, and accounts identified as belonging to users under the minimum age are removed.

UPVOR is not designed for use by children under 13 and we do not knowingly collect data from users under that age. If you believe a child under the minimum age has created an account, please contact us at info@upvor.com with the subject "Underage account".

2. User-generated content surfaces

UPVOR allows users to share content on the following surfaces, each of which is subject to the safety controls described below:

Profile fields: display name, username, bio, profile picture, social-link entries
Direct messages between users
Group chat within a user-created group
Reports filed against other users or content

3. Block and report on every surface

Every user-generated content surface in UPVOR provides a one-tap report mechanism and a block control:

Profiles: a long-press or kebab menu opens a categorized report dialog and a block option.
Direct messages: long-press a thread or message to report or block the sender. Blocked users cannot continue messaging or see your activity.
Group chat: long-press any message to report it to a moderator. Group leaders can remove members and ban abusers from a group.
External links: any link shared in chat or profile bios can be reported separately, and links flagged repeatedly are blocked across the platform.

4. Server-side moderation

In addition to user reports, the UPVOR backend performs the following automated checks on user-generated text:

Toxic-content classification on direct messages, group messages, profile bios, and link reports. Content scoring above the threshold is flagged for human moderator review.
Pattern matching against a blocklist of phrases and external domains associated with abuse, scams, or illegal content. The blocklist is updated continuously based on report volume and external threat-intelligence feeds.
Rate limiting on every messaging surface to deter spam, harassment, and grooming attempts.

UPVOR has an admin moderation queue with bulk-resolve capability where a human moderator reviews flagged content, resolves reports, and applies enforcement actions including content removal and user bans.

5. Image moderation and CSAM

Profile pictures are the primary user-uploaded image surface in UPVOR. Today, image moderation is performed:

By human moderators following any user report on a profile picture
At account creation, where automatic content classification flags suspect images for moderator review before publication

UPVOR is committed to expanding automated image scanning coverage in upcoming releases, including hash-matching against published CSAM hash sets where supported.

If you encounter CSAM in UPVOR: use the report option in the app or contact info@upvor.com with the subject "CSAM report". Reports of CSAM are prioritized, removed immediately upon verification, and the offending account is permanently banned. We preserve evidence as required by law.

6. Cooperation with law enforcement

UPVOR cooperates with law enforcement on lawful requests for information and acts on lawful preservation orders. When CSAM is identified on the platform, evidence is preserved and we work with applicable authorities and reporting bodies to ensure offenders are held accountable. UPVOR does not require a warrant or subpoena to act on CSAM — content is removed immediately upon verification.

7. Enforcement actions

Violations of UPVOR's child safety standards result in immediate enforcement actions, which may include:

Removal of the offending content
Permanent ban of the user account, including all of that user's other content
Forfeiture of any in-app purchases or subscription credits associated with the banned account
Block of the device identifier from creating new accounts
Reporting to law enforcement and applicable child-safety reporting bodies as required by law

8. Training and review

UPVOR's moderation team is trained on the indicators of CSAE, grooming, and related child-safety risks. Our standards are reviewed at least annually and updated whenever new threats, regulatory requirements, or product surfaces require it.

9. CSAE policy contact

For child safety questions, reports, or law-enforcement liaison requests, contact:

Email: info@upvor.com

Subject line: "CSAE policy" or "CSAM report"